Request a second copy via WhatsApp
For a quick and affordable solution, Energisa offers a customer service service via WhatsApp. See how to request a duplicate of your energy bill:
- Add the Energisa Number: Save the Energisa WhatsApp customer service number on your phone: (XX) XXXXX-XXXX.
- Start a Conversation: Send a message to start the service. Generally, just type “second copy” to get started.
- Provide your Data: The virtual assistant will request information such as contract account number or CPF/CNPJ. Follow the instructions provided.
- Receive your Invoice: After confirming the data, the second copy will be sent directly to your WhatsApp.
Service via WhatsApp is a convenient option to resolve issues related to your energy bill without the need for telephone or in-person contact.
Service via WhatsApp provides practicality and agility, allowing you to resolve your demands quickly and efficiently.