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How to Obtain a Second Energisa Copy

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Request a second copy via WhatsApp

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For a quick and affordable solution, Energisa offers a customer service service via WhatsApp. See how to request a duplicate of your energy bill:

  1. Add the Energisa Number: Save the Energisa WhatsApp customer service number on your phone: (XX) XXXXX-XXXX.
  2. Start a Conversation: Send a message to start the service. Generally, just type “second copy” to get started.
  3. Provide your Data: The virtual assistant will request information such as contract account number or CPF/CNPJ. Follow the instructions provided.
  4. Receive your Invoice: After confirming the data, the second copy will be sent directly to your WhatsApp.

Service via WhatsApp is a convenient option to resolve issues related to your energy bill without the need for telephone or in-person contact.

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Service via WhatsApp provides practicality and agility, allowing you to resolve your demands quickly and efficiently.

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