For many consumers, obtaining a duplicate electricity bill can be a frustrating task, especially when the original invoice is lost or does not arrive in the mail. The Electricity Company of the State of Bahia (Coelba) offers several ways for customers to access a duplicate of their bill, ensuring that no one is left without electricity due to non-payment. In this article, we will explore in detail all the methods available to obtain a duplicate Coelba bill, step by step.
Coelba, committed to customer satisfaction, offers several methods for accessing a second copy of your electricity bill. These methods are designed to provide convenience and practicality to consumers. Below, we list and detail each of these methods:
- Coelba Official Website: One of the most accessible methods, allowing customers to obtain a duplicate bill directly from their internet-connected devices.
- Coelba Application: Available for smartphones, this application makes it easy to access accounts and other services.
- WhatsApp: A modern and practical way to obtain a second copy with the help of a virtual assistant.
- Telephone Service: Ideal for those who prefer to speak directly to an attendant.
- In-Person Service Agencies: For those who prefer face-to-face service, Coelba agencies are always ready to help.
These methods ensure that customers can choose the method that best suits their needs and routines, making it easier to pay their energy bills on time.