Common Problems and How to Solve Them
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If you encounter problems when checking your payment receipt, such as errors in the data or difficulties in accessing the platform, consider the following solutions:
- Contact the human resources department: They can help you resolve any problem related to your receipt.
- Verify your credentials: Make sure you are using the correct credentials to access the platform.
- Consult technical support: If you have technical problems with the platform, the bank's technical support or the company can assist you.